Service 09 / 09

Website Repair
— We Find and Fix the Problem

Your website is broken, slow or hacked? No need to panic — but a reason to act fast. We diagnose the problem, fix it and make sure it doesn't happen again. Whether it's a WordPress error, performance drop, security incident or mysterious bugs.

Free Consultation As part of Complete
Tech Stack

With the tools
we master.

Chrome DevToolsGTmetrixwp-cliSSHGitWordfenceSucuriUptimeRobotPHPMySQLLiteSpeed
Typical Symptoms

When you
need this.

  • Your website shows an error (500, 403, white screen)
  • The site suddenly loads extremely slowly
  • Something stopped working after an update
  • Your website has been hacked or shows spam content
  • Forms, checkout or other features are broken
  • You can't access the backend / admin panel
What's included

What you actually
get.

01

Error Diagnosis

Systematic analysis — logs, server, plugins, theme, database

02

Bug Fixing

Targeted repair without side effects

03

Performance Recovery

When the site suddenly slowed down: find the cause, fix it

04

Hack Cleanup

Remove malware, close backdoors, re-secure

05

Backup Restore

Recovery from existing or our own backups

06

Update Recovery

When a WordPress, plugin or theme update broke something

07

Emergency Support

Prioritized handling for critical outages

08

Prevention

After the repair: recommendations to prevent it from happening again

Process

How we work.

Intake

You report the problem — we respond within hours

Diagnosis

Systematic troubleshooting: logs, server, code, database

Repair

Targeted fix, tested, documented

Safeguarding

Root cause analysis, prevention, optional ongoing maintenance

Sound familiar?

Your website is broken.
And every hour counts.

White screen. Error 500. Spam links appearing on your homepage. Or maybe it's just suddenly, inexplicably slow. Whatever the symptom — your website is down or compromised, and every minute it stays that way costs you visitors, trust, and revenue.

2–4h
our response time for emergency cases (business days)
95%
of issues resolved on the same day
€200–500
average hourly cost of downtime for SMBs

Diagnosis &
Bug Fixing

Systematic troubleshooting, not guesswork. We find the cause, not just the symptom.

When your website breaks, the worst thing you can do is start clicking randomly hoping something fixes it. We approach error diagnosis systematically: server logs, database status, plugin conflicts, theme issues, PHP errors. Layer by layer, until we find the exact cause.

Then comes bug fixing — targeted, tested, documented. We don't apply band-aids that break something else. Whether it's a WordPress update that went wrong, a plugin conflict, or a performance regression, we fix the root cause and verify the repair across your entire site.

Why this matters: Most "quick fixes" create new problems down the line. We've cleaned up sites with 3 layers of patches from 3 different freelancers. Fixing it right the first time saves you money — and your sanity.

Hack Cleanup &
Security

Malware removed, backdoors closed, your site secured — properly, not superficially.

If your site has been hacked, removing the visible spam is only step one. Malware often hides in places you'd never look — database injections, hidden PHP files, modified core files, cron jobs that re-infect after cleanup. We find and remove every trace.

Then we close the backdoors, reset compromised credentials, harden file permissions, and implement security measures to prevent re-infection. If needed, we restore from clean backups — our own or yours. Your site comes back online clean, secure, and monitored.

Prevention &
Going Forward

After the emergency: making sure it doesn't happen again.

Every repair ends with a root cause analysis. Why did this happen? An outdated plugin? Missing security headers? Weak passwords? We document what went wrong and give you concrete recommendations to prevent it from recurring.

For ongoing peace of mind, we offer WordPress Maintenance or Zenku Complete — so your site stays updated, backed up, and monitored before the next emergency ever has a chance to happen. Because the best website repair is the one you never need.

FAQ

About Website Repair

For emergencies, within 2–4 hours (business days). Outside business hours via our emergency page with dedicated priority.
Depends on the scope. Simple fixes from €490. Hack cleanup from €990. We provide a fixed price after diagnosis.
Yes. We work with WordPress, Next.js, Shopify and most common platforms — regardless of who originally built the site.
That gets top priority. We restore from backups or find the fastest way back online.
Yes — through our WordPress Maintenance service or as part of Zenku Complete. So it never becomes an emergency in the first place.

Ready to get started?

30 minutes, free, no pressure. Let's find out if we're a good fit.